Shipping policy
ORDER PROCESSING
Orders are typically processed within 1–3 business days after payment has been successfully confirmed.
Processing time is separate from delivery time and excludes weekends and public holidays.
During product launches, promotional events, public holidays or high-order-volume periods, processing may take slightly longer.
Orders may be fulfilled from our own or partner facilities depending on inventory availability and the delivery destination.
SHIPPING RATES
TALQORIA currently offers the following shipping options:
• Free Standard Shipping on qualifying orders of $49 or more
• Standard Shipping: $5.99
• Express Shipping: $9.99
The free-shipping threshold is calculated after discounts and before applicable taxes.
Available shipping methods, estimated delivery times and final charges will be displayed during checkout.
ESTIMATED DELIVERY TIMES
United States:
• Standard Shipping: approximately 5–12 business days after dispatch
• Express Shipping: approximately 3–7 business days after dispatch
International destinations:
• Approximately 7–20 business days after dispatch
Delivery estimates begin after the order has been processed and handed to the carrier.
Delivery dates are estimates and cannot be guaranteed.
INTERNATIONAL SHIPPING
International shipping availability varies by destination and will be confirmed during checkout.
International orders may be subject to customs duties, import taxes or other charges imposed by the destination country.
Where available, these charges may be displayed during checkout. Otherwise, customers may be responsible for charges assessed by local authorities.
TRACKING
After your order has shipped, you will receive a shipping confirmation email containing a tracking number and a link to follow the shipment.
Please allow up to 48 hours for tracking information to become available after receiving the shipping confirmation email.
ADDRESS CHANGES
Please review your delivery address carefully before completing your purchase.
If you notice an error, contact us as soon as possible. We will make reasonable efforts to update the address, but changes cannot be guaranteed after processing or fulfillment has begun.
TALQORIA is not responsible for orders delivered to an incorrect address supplied by the customer.
DELAYS AND LOST PACKAGES
Delivery may be delayed because of carriers, customs processing, severe weather, public holidays, transportation interruptions, incorrect addresses or circumstances outside our reasonable control.
If tracking has not updated for an extended period or you believe that your package may be lost, contact us with your order number. We will review the shipment with the carrier and provide an appropriate solution.
RETURNS
Eligible products may be returned within 180 days after delivery, subject to our Return and Refund Policy.
Please do not send returns to our registered business address. Customer support will provide the appropriate return warehouse address after approving a return request.
CONTACT US
Email: service@talqoria.com
Customer Service Hours: Monday to Friday, 9:00 AM–6:00 PM (EST)
Response Time: Within 24 hours.