Orders are typically processed within 1–3 business days after payment has been successfully confirmed. Processing time is separate from delivery time and excludes weekends and public holidays.

During launches, promotional events or peak periods, processing may take slightly longer. Orders may be fulfilled from our own or partner facilities depending on inventory availability and delivery destination.

Free Standard Shipping is available on eligible orders of $49 or more. Standard Shipping is $5.99 and Express Shipping is $9.99.

The free-shipping threshold is calculated after discounts and before applicable taxes. Final rates and available methods are displayed at checkout.

Delivery estimates begin after an order has been processed and transferred to the carrier. Estimated delivery dates are not guaranteed.

Delays may occur because of carrier conditions, customs, severe weather, incorrect addresses or circumstances outside our reasonable control.

International shipping availability varies by destination and will be confirmed at checkout.

International orders may be subject to customs duties, import taxes or other charges imposed by the destination country. Where available, these charges may be displayed at checkout. Otherwise, the customer may be responsible for charges assessed by local customs or government authorities.

TALQORIA does not control customs processing times or charges imposed by destination-country authorities.

Once your order ships, you will receive a confirmation email containing your tracking number and a link to follow the shipment.

Please allow up to 48 hours for tracking information to become available after receiving the shipping confirmation.

Please review your shipping address carefully before completing your purchase. If you notice an error, contact us as soon as possible.

We will make reasonable efforts to update the address, but changes cannot be guaranteed after processing or fulfillment has begun.

TALQORIA is not responsible for orders delayed, lost or delivered incorrectly because the customer supplied an incomplete or incorrect delivery address.

If tracking has not updated for an extended period or you believe your package may be delayed or lost, contact us at service@talqoriacosh.com with your order number. We will review the shipment with the carrier and provide an appropriate solution based on the circumstances.

If tracking shows that an order was delivered but you cannot locate it, please check the delivery area, secure locations, household members, neighbors or building staff, and confirm that the shipping address was correct before contacting us.

If you need to cancel or modify an order, contact us as soon as possible at service@talqoriacosh.com.

We will make reasonable efforts to assist, but cancellations, product changes and address changes cannot be guaranteed after processing or fulfillment has begun. If an order has already shipped, it must be handled through the applicable return process after delivery.

Eligible products may be returned within 180 days of delivery. To qualify, products must be:

• Unused and unopened
• In their original packaging
• In resalable condition
• Accompanied by proof of purchase

For hygiene and safety reasons, opened, used or partially used personal-care products cannot normally be returned unless they arrived damaged, defective or incorrect.

Before returning a product, contact us at service@talqoriacosh.com to request return authorization and return instructions. Please include your name, order number, the product you wish to return, the reason for the return and relevant photographs where applicable.

Please do not send returns to our registered business address. Once a return request has been approved, our customer-support team will provide the appropriate return warehouse address and return instructions. Products returned without prior authorization or sent to an incorrect address may not be accepted or refunded.

TALQORIA provides free return shipping for approved damaged, defective or incorrect-item claims. For returns based on personal preference or other non-defect reasons, return shipping costs may be the customer's responsibility. Any applicable return shipping cost will be confirmed before the return is authorized.

Original Standard or Express Shipping charges are non-refundable unless the product arrived damaged, defective or incorrect.

Contact us within 7 days of delivery and include your order number, a description of the issue, photographs of the product, and photographs of the shipping packaging and label.

Please retain the affected product and its original packaging until your request has been reviewed.

Once the request is approved, we will arrange an appropriate replacement, refund or other reasonable solution at no additional cost to you.

Approved refunds will be issued to the original payment method within 5 business days after the returned product has been received, inspected and approved.

After a refund has been issued, your bank, card issuer or payment provider may require an additional 5–10 business days to post the funds to your account.

Original shipping charges are non-refundable unless the product arrived damaged, defective or incorrect.

If more than 15 business days have passed since we confirmed that your refund was issued, please contact us at service@talqoria.com.