FAQs

TALQORIA CARE GUIDE

Frequently Asked Questions

Thoughtful answers for choosing, using and caring for your TALQORIA products.

Products & Rituals

How do I choose the right TALQORIA product?

Begin with the area you want to care for. Our Hair Care collection supports cleansing and nourishment, while Body Care focuses on exfoliation and daily moisture. For a coordinated routine, explore our Ritual Sets.

How often should I use the Balancing Shampoo?

Use it according to your usual hair-washing routine. Apply to wet hair, gently massage into the scalp and rinse thoroughly. Repeat when needed.

How do I use the Nourishing Hair Oil?

Apply a small amount to the lengths and ends of damp or dry hair. Begin with a few drops and add more only when needed. Avoid applying too much near the roots.

How often should I use the Body Scrub?

We generally recommend using a body scrub one to three times per week, depending on your skin and personal routine. Massage gently onto damp skin and rinse thoroughly. Do not use on irritated or broken skin.

Ingredients & Care

Are TALQORIA products suitable for everyone?

Individual needs and sensitivities vary. Review the complete ingredient list before use and perform a patch test if you have sensitive skin or known allergies. Discontinue use if irritation occurs.

Where can I find the complete ingredient list?

The complete ingredient list is displayed on the individual product page and product packaging. Please review it carefully before use if you have known sensitivities.

How should I store my products?

Store products in a cool, dry place away from direct sunlight and excessive heat. Keep containers securely closed when not in use.

Orders & Delivery

How long does order processing take?

Orders are typically processed within 1–3 business days, excluding weekends and public holidays. Processing may take slightly longer during promotions or peak periods.

What shipping options are available?

We offer free Standard Shipping on eligible orders of $49 or more. Standard Shipping is $5.99 and Express Shipping is $9.99. Available methods, final charges and estimated delivery times are displayed at checkout.

How can I track my order?

After your order ships, you will receive a confirmation email containing your tracking information. Please allow up to 48 hours for the tracking status to update.

What is your return policy?

Eligible unused and unopened products may be returned within 180 days of delivery. For hygiene reasons, opened personal-care products cannot normally be returned unless they arrived damaged, defective or incorrect. Please review our Return and Refund Policy for complete eligibility requirements and instructions.

Still need a little help?

Our customer-care team will be happy to assist with products, orders, shipping or returns.

Contact Us